The call center industry is plagued with one of the highest employee turnover rates, making call center staffing demands a challenge. Do you have the right people at the right time? Have you spent a lot of time and money searching for employees with the skills and personality to fit into your organization? What strategy do you have in place to handle your call center recruiting needs? Call Center Solutions offers a wide range of call center staffing services to enable you with better, faster, and more sustainable results. We specialize in the staffing and placement for all types of call center operations including,
Statistics show that more than 3% of today’s total workforce is employed in call center environments, which makes it important for us to get you the right candidate the very first time. We didn’t invent the staffing industry but we are perfecting it! We use several different assessments, including call center skills tests along with behavioral-based interviewing, to get you the cream of the crop!
Areas of call center staffing expertise include:
Call Center Solutions provides on-call customer support 24 hours a day, 7 days a week, 365 days a year. Our specialists are considered to be on-call for you at all times, no automated voicemail, but a personal phone number of your representative ensures that your priorities, are our priorities. Our employees have as much vested interest in your search, as you do in your search.